Advisory and Consulting
Efficient workflow for the new now
Get data-driven insights and industry experience to elevate workflow performance.
Operational efficiencies are job No. 1.
EHRs are the modern day means for documentation. And documentation is the key to healthcare — patient care, reimbursement, research, and more. It’s a stark reality. And it puts all the burden on workflow.
When workflows aren’t optimized, process inefficiencies multiply and operational costs rise. Physicians are especially vulnerable to faulty workflows resulting in burnout and poor EHR adoption.
From patient access to health information management and IT, we partner with your teams to assess and refine workflows in a variety of operational areas. Each of our consulting and advisory engagements glean actionable insights from existing workflow data to address your organization’s unique needs.
One small step can achieve uncommonly great outcomes. It all begins with smarter workflows.
hospital and health system leaders
say that operational efficiency is their No. 1 priority
There’s no end to new technology platforms and services that aim to improve the patient experience. Our combination of deep EHR implementation expertise, best practice clinical workflows, and relationships with top technology firms ensure you achieve patient and care team engagement in several areas.
- Decrease “friction” in the digital experience by improving patient access and connectivity.
- Reduce revenue leakage to digital-savvy competitors.
- Gain access to more tools in the patient journey.
- Stay connected with physicians with mobile-first approach.
Clinical and financial information must come together to achieve optimal revenue performance through measurable outcomes. This is especially true under value-based care. DeliverHealth consultants understand the intricate connections and complexities of clinical and revenue cycle workflows.
The entire revenue cycle begins with patient access. Securing the right appointment provider, and time is a complex endeavor.
Physicians can record narrative information and create comprehensive patient records from any secure mobile location — at the hospital, in the clinic, at home, or anywhere in between. Data from mobile platforms is analyzed to remove unnecessary tasks in the process. Physicians are more satisfied and productivity improves.
Reduced reimbursement. volume fluctuations, staffing shortages, and backlogs. Rising denials and audits. These challenges plague HIM workflows and negatively impact your revenue cycle. From transcription to coding and CDI, our consultants assess your system data to provide practical advice and proven HIM workflow improvements.
Patient Portal (Acquisition) Support
You’re in the business of caring for patients, not managing complex, high-tech portal systems. Leave that to us. DeliverHealth’s team operates as an extension of your organization by helping your patients use Epic MyChart, MEDITECH, or other portals whenever they need to — day or night.
Some healthcare organizations manage patient technology issues with an internal support team. However, overwhelming IT challenges are going to happen, and when they do, the DeliverHealth Service Desk team steps in to immediately help, 24 hours a day, 7 days a week.
“The DeliverHealth team provided expertise that really understood the Epic workflows and technology. DeliverHealth helped us with our design activities, analysis, build, testing, and then delivery of training and optimization.”
Brian Lancaster | Executive Director of Information Management | Nebraska Medicine